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Workplace Success: Seven Key Skills You’ll Need
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem-solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
Working Smarter: Using Technology to Your Advantage
$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you'll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered. -
Introduction to Neuro Linguistic Programming
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This introductory course will teach the basics of neuro linguistic programming (NLP). You'll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
Customer Service Training: Managing Customer Service
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard's Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Developing Your Executive Presence
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course is going to provide you with the boost you might need to get the most out of your inter-personal skills as you develop yourself into an executive with presence that will be the marvel of your coworkers and others you meet. It will help you consider the first impressions you make on others, your interpersonal skills, your speaking and listening skills, plus sharpens your leadership skills. -
Effective Planning and Scheduling
$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts. You will also learn how to properly estimate time, schedule resources, identify task dependencies, manage risks, communicate your schedule, and keep the schedule updated.