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Customer Services Strategies and Tools Course Bundle
$589.05Get the Tennessee State University “Tiger” Course Bundle and Save $! Course Length: 19 Weeks Course Hours: 56 -
Word 2016 Part 3: Managing Document Versions
$297.00Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview This final course focuses on creating, comparing, and combining document versions by using Microsoft Office SharePoint Server with Microsoft Word 2016. -
Facilitation Skills
$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Microsoft OneNote Expert Course Bundle
$297.00Course Length: 12 Weeks Course Hours: 24 Get the TSU “Tiger” Course Bundle and SAVE $ -
Microsoft Office OneNote 2013 Core Essentials, Course Bundle
$297.00Course Length: 12 Weeks Course Hours: 24 Get the TSU “Tiger” Course Bundle and SAVE $ -
Word 2016 Part 3: Collaborating On Documents
$297.00Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview This course begins with a look at modifying user information and sharing documents. We also take a look at working with comments and comparing document changes. The course concludes with reviewing a document, merging document changes and coauthoring documents. -
Business Process Management
$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process lifecycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered. -
Safety in the Workplace
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will teach you how to create a safety culture in your organization by developing a safety committee, identifying and resolving hazards, taking proactive safety measures, developing a safety plan, and reviewing your safety program. You will also learn how to respond to, document, and investigate safety incidents. -
SharePoint Designer 2013 Core Essentials – Creating Lists and Libraries
$297.00Course Length: 6 Weeks Course Hours: 24 -
Advanced Project Management
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members. -
Creating a Positive Work Environment
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict. -
Basic Business Management: Boot Camp for Business Owners
$297.00Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview This course will give you all the skills that you need as a new business owner. You'll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You'll also learn the basics of leadership and tips for taking your business to the next level. -
Microsoft PowerPoint 365 Part 2: Integrating Versions of PowerPoint
In this course you will learn how to identify versions of PowerPoint, identify differences in PowerPoint 365 and, use OneDrive to integrate flexibility.