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Developing a Lunch and Learn Program
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview At its simplest form, a Lunch and Learn program is a training and/or development event scheduled periodically during a lunch hour. Some companies offer incentives such as free lunch to encourage attendance and involvement in exchange for employees giving up their personal time. -
Onboarding: The Essential Rules for a Successful Onboarding Program
$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program. -
Customer Services Strategies and Tools Course Bundle
$589.05Get the Tennessee State University “Tiger” Course Bundle and Save $! Course Length: 19 Weeks Course Hours: 56 -
Workplace Harassment: What It Is and What to Do About It
$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn about different types of harassment. You will also learn prevention strategies (such as harassment policies and handling issues promptly), what to do if you are harassed, what to do if you are accused of harassment, and how to handle harassment as a manager. Then, you will learn a basic complaint resolution process (including how to handle false complaints), when mediation might be an option, and ways to help the workplace return to normal. -
Crisis Management
$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis. -
Microsoft Visio 2013 Expert Course Bundle
$297.00Course Length: 12 Weeks Course Hours: 24 Get the TSU “Tiger” Course Bundle and SAVE $ -
Promoting a Marketing Webinar
At the end of this course, you will be able to define the marketing objectives of your webinar, create an attendee avatar to connect with your target audience, create and use a lead magnet, develop a promotion strategy, explore the potential of a joint venture, and create a webinar marketing calendar. -
Microsoft Outlook 2013 Expert Course Bundle
$297.00Course Length: 12 Weeks Course Hours: 24 Get the TSU “Tiger” Course Bundle and SAVE $ -
Business Etiquette: Gaining That Extra Edge
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you'll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you'll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail. -
Microsoft Visio 2013 Core Essentials Course Bundle
$297.00Course Length: 12 Weeks Course Hours: 24 Get the TSU “Tiger” Course Bundle and SAVE $ -
SharePoint Designer 2013 Core Essentials – Creating Lists and Libraries
$297.00Course Length: 6 Weeks Course Hours: 24 -
Microsoft Excel 2013 Advanced Essentials Course Bundle
$297.00Course Length:12 Weeks Course Hours: 24 Get the TSU “Tiger” Course Bundle and SAVE $ -
The Practical Trainer
$297.00Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb's experiential learning cycle, and learning styles. You'll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. -
Women and Leadership: Owning Your Strengths and Skills
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview At the end of this course, you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision-making and create a workplace philosophy statement and action plan. -
Communications for Small Business Owners
$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components.