• Creating a Google AdWords Campaign

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this one-day course, you will learn how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success.
  • Call Center Training: Sales and Customer Service Training for Call Center Agents

    $297.00
    Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
  • Developing a High Reliability Organization

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview You will learn what constitutes a High-Reliability Organization (HRO), the principles of high reliability and take a look at a real-life disaster that could have benefitted from those principles.
  • Process Improvement with Gap Analysis

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation.
  • Conducting Accurate Internet Research

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course is going to provide you with the skills you will need to get the most of an Internet search. You will learn where to look for information, how to find it, and the types of information that you can, and cannot, find online. It looks at the surface web and then takes you further in your searching skills to the deep web.
  • Getting Stuff Done: Personal Development Boot Camp

    $198.00
    Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview To start this course, you'll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, you'll outline your vision statement, dreams, and goals. Next, you'll learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. You'll also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. Finally, you'll learn how to get organized at home.
  • E-Commerce Management

    $69.00
      Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will give you the skills to develop, design, test and successfully run your e-commerce business. It looks at important components such as business plans and marketing while touching upon payment methods, software solutions, security and fraud awareness, and much more. With those topics covered you will have the skills to take your e-commerce business to the next level.
  • Workplace Harassment: What It Is and What to Do About It

    $198.00
    Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn about different types of harassment. You will also learn prevention strategies (such as harassment policies and handling issues promptly), what to do if you are harassed, what to do if you are accused of harassment, and how to handle harassment as a manager. Then, you will learn a basic complaint resolution process (including how to handle false complaints), when mediation might be an option, and ways to help the workplace return to normal.
  • Managing Across Cultures

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool.
  • Business Ethics for the Office

    $198.00
    Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes.
  • Getting Your Job Search Started

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn how to manage change, identify your values and skills, consider your vocation, find jobs, network, and set goals. Then, you should be ready to start the search for your dream job.
  • Employee Accountability

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you'll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered.
  • Logistics and Supply Chain Management

    $69.00
      Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course you will learn about supply chains and logistics, various integration models, supply chain flows, who is who in a supply chain, as well as drivers and ways to optimize them. You will also gain an insight on other crucial points such as aligning your business and supply chain strategies, how to get the most out of your data, how to troubleshoot any problems that crop up and ways to develop your supply chain.
  • Building a Brand on Social Media

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course you will look at various social media platforms and how they can be melded into your business to promote your brand. Along the way you will learn how to decide who your audience is, how to handle negative feedback as well as how to develop a complete social media plan.
  • Building a Consulting Business

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider.