• Project Management Training: Understanding Project Management

    $297.00
      Course Length: 12 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation.
  • Basic Business Management: Boot Camp for Business Owners, Kevin Carr, CEO, Pro2CEO

    $297.00
    Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview This course will give you all the skills that you need as a new business owner. You'll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You'll also learn the basics of leadership and tips for taking your business to the next level.
  • Call Center Training: Sales and Customer Service Training for Call Center Agents, Yoli Chisholm, Chief Marketing Officer

    $297.00
    Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
  • Global Business Strategies

    $297.00
    Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our Entrepreneurship 101 and Basic Business Management programs before taking this course.
  • Team Building: Developing High Performance Teams

    $297.00
    Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensen's five stages of team development, and Glenn Parker's 12 characteristics of effective teams to develop high-performance teams. You will also complete the Velsoft team player type assessment to help you identify how you behave in a team and how you can connect with others.
  • Business Leadership: Becoming Management Material

    $297.00
    Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview The first part of this course will teach you about Peter Senges five learning disciplines: personal mastery, mental models, shared vision, team learning, and systems thinking. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. In addition to these leadership models, basic skills (such as building trust, managing change, personal productivity, resolving conflict, solving problems, and leading meetings) will also be covered.
  • Conducting Effective Performance Reviews

    $297.00
    Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance.
  • Workplace Violence: How to Manage Anger and Violence in the Workplace

    $297.00
    Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
  • Human Resources Training: HR for the Non-HR Manager

    $297.00
    Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview This course will introduce you to basic human resource functions, including hiring, orientation, training, performance management, diversity, privacy, and disciplinary issues.