• The ABC’s Of Supervising Others

    $198.00
    Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility.
  • Bullying in the Workplace

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn what bullying is and what it can cost an organization. You will also learn how to protect yourself from bullying, what to do if you are bullied, and what to do if you witness bullying.
  • Conference and Event Management

    $198.00
    Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn all the essentials of event planning, including setting objectives, budgeting, using committees, advertising, choosing a venue, selecting a menu, developing takeaway items, gathering feedback for the plan, hosting the event, and evaluating how it all went.
  • Workplace Success: Seven Key Skills You’ll Need

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem-solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence.
  • Budgets and Managing Money

    $198.00
    Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organization). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities.
  • Active Listening

    $69.00
      Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn what active listening is and what qualities active listeners have. You'll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.
  • Telemarketing: Using the Telephone as a Sales Tool

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You'll also learn how telemarketing can add to your sales strategy.
  • Measuring Training Results

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn how to measure training results using Donald Kirkpatricks four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.
  • Design Thinking: An Introduction

    This course is designed to get you started using design thinking to solve problems more creatively. You will better understand problems from the customer's perspective as you apply different brainstorming techniques to identify innovative ideas. You will be able to use effective design research through use of prototypes and testing to test your ideas and keep your design ideas moving forward. Upon completion you will be ready to take on your next project using a design thinking process.