• Anger Management: Understanding Anger

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies.
  • Onboarding: The Essential Rules for a Successful Onboarding Program

    $198.00
    Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program.
  • Generation Gap: Closing the Gap in the Workplace

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap.
  • Customer Service Training: Managing Customer Service

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard's Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge.
  • Accounting Skills for New Supervisors

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn the basics of accounting, including financial terms, generally accepted accounting principles, the accounting cycle, key financial reports, financial analysis tools, and budgeting.
  • Employee Dispute Resolution: Mediation through Peer Review

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision.
  • Managing Across Cultures

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool.
  • Orientation Handbook: Getting Employees Off to a Good Start

    $198.00
    Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs.
  • Building Better Teams

    $69.00
    Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn what forms teams can take. You'll also evaluate your team player type, learn ways to build an effective team, and identify things that you can do to become a good team player.