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The Minute Taker’s Workshop
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview You'll begin this course by learning what a minute-taker does and what skills they should have. Then, you'll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book. -
Conquering Your Fear of Speaking in Public
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview To begin this course, you'll review some of the basics of communication. Then, you'll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you'll learn how to handle specific scenarios, like meetings and sticky social situations. -
Project Planning: All You Need to Know
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets. -
Emotional Intelligence
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will introduce you to the history of emotional intelligence and what its all about. You'll explore the most popular theories, including the EI blueprint, Martin Seligman's ABC's of optimism, the VALUE and SOLER techniques, Ekman's seven basic emotions, and Plutchik's wheel. You'll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Customer Service Training: Managing Customer Service
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard's Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Introduction to Neuro Linguistic Programming
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This introductory course will teach the basics of neuro linguistic programming (NLP). You'll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
Hiring for Success: Behavioral Interviewing Techniques
$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them. -
Time Management: Get Organized for Peak Performance
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn how to organize your workflow and office space, use your planner effectively, and delegate some of your work to other people. -
Influence and Persuasion
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You'll also receive an introduction to basic neuro-linguistic programming techniques.
