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Microsoft Excel Online: Getting Started
In this course you will learn how to use formulas and functions, work with data, rows, and columns, and sort and filter data. -
Microsoft 2016 Training Materials Bundle
$2,524.50Get the Tennessee State University “Tiger” Course Bundle and Save $ Course Length: 48 Weeks Course Hours: 240 -
Microsoft PowerPoint Online: Working with SmartArt
In this course you will learn how to create, modify, and format SmartArt. -
Project Management Fundamentals
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn what a project is and what a project manager does. You will also learn about the life cycle of a project. In particular, you will focus on the conceptual phase of project management, where you identify, prioritize, and scope a project idea. -
Customer Service Training: Managing Customer Service
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard's Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge.